Senior Manager, IT Product Management

We are seeking a seasoned Senior Manager to lead two critical and complementary functions within Business Technology: IT Product Management and IT Software Asset Management. This is a high-impact leadership role responsible for bridging the gap between Business Technology (BT) capabilities and business needs — ensuring internal technology systems are managed with product rigor and adopted effectively across the organization. You will directly manage a team of Business Technology Product Managers and Asset Management Lead/Specialists, bringing structure, strategic alignment, and operational excellence to both disciplines. This role reports to the Head of Business Technology.

We work Flexible First. This role can be performed remotely in the United States, only in one of our National locations, which you can review here.

This position is both for an existing and non-existing vacancy.

The Impact You’ll Have

Product Strategy & Roadmap

• Define and maintain the product vision, strategy, and prioritized roadmap for internal business applications (e.g., ERP, CRM, HRIS) and enterprise systems.
• Partner with business owners to understand functional requirements, pain points, and technology investment priorities.
• Act as the business owner proxy for internal BT systems — managing backlogs of features, defects, and enhancements.
• Define and track product metrics in partnership with relevant stakeholders and conduct ongoing analysis to measure performance, usage, and business value realization of deployed systems.

Demand Management