Staff Product Analyst

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Staff Order-to-Cash Analyst

Okta seeks a skilled Staff Order-to-Cash Analyst to optimize and support our end-to-end Revenue RecognitionandOrder-to-Cash (O2C) processes. As part of our Technology Data and Intelligence(TDI) team, you will be the functional expert responsible for ensuring seamless integration and efficiency across our core financial operations, from order management and billing to revenue recognition, collections, and GL posting. This role will report to the OTC Manager in SFO, California.

What You’ll Be Doing

• Serve as the primary functional expert for Zuora RevPro (Revenue Recognition - ASC 606) and NetSuite Order-to-Cash modules, including Order Management, Accounts Receivable, Billing, and Collections.
• Lead discovery sessions to gather, document, and analyze complex business requirements from global Revenue Accounting, Billing & Collections, and Order Management teams, translating them into robust functional specifications.
• Design, configure, and maintain core Zuora RevPro functionalities, including Performance Obligation templates, SSP policies, allocation rules, revenue treatments, revenue schedules, and month-end close processes
• Configure and maintain NetSuite Order Management, Advanced Billing, Usage Billing, Subscription Billing, and Collection Management.
• Troubleshoot complex data flow and integration errors across Salesforce to NetSuite and NetSuite to Revpro and other peripheral applications ensuring the accuracy of order, billing and revenue data.
• Leverage NetSuite AI capabilities and participate in SOX, SOC reporting, and financial audits to drive process automation, efficiency, and ASC 606 compliance across all financial systems.

What You’ll Bring

• 8+ years of dedicated experience as a Product Analyst or Business Analyst with hands-on experience in both Zuora RevPro (Revenue Recognition) and NetSuite Order-to-Cash (O2C) functions.
• Partner with Revenue Accounting, Billing & Collections, and Order Management teams to define requirements and translate business needs into scalable Zuora RevPro and NetSuite solutions.
• Manage revenue recognit