Staff, Analytics Engineer, GTM Data Science & Analytics
Job Description
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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See yourself at Twilio
Join the team as Twilio’s next Staff, Analytics Engineer, GTM Data Science & Analytics.
About the job
This position is needed to advance the quality, reliability, and strategic value of Twilio’s Go-To-Market (GTM) data by designing and maintaining a robust business data layer to enable trusted sales analytics, reporting, data science, & AI capabilities. The Staff, Analytics Engineer will play a mission-critical role in driving cross-functional alignment within GTM Data Science & Analytics and Sales Operations on key Sales & Finance business metrics, ensuring data consistency and empowering data-driven decision-making.
Responsibilities
In this role, you’ll:
- Design and implement a formal business data layer in dbt, ensuring that data from multiple sources is centralized, reconciled, and serves as a single source of truth for GTM metrics.
- Collaborate with stakeholders within the GTM Operations team and Finance to define, document, and maintain alignment on key business metrics and data definitions.
- Develop and maintain automated data reconciliation and quality checks to proactively identify and resolve discrepancies, ensuring accuracy and consistency of critical reports and dashboards.
- Mentor and guide members of the data science and analytics team, establishing and enforcing best practices around data modeling, testing, documentation, and code review.
- Lead investigations into complex data anomalies, conduct root cause analy
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