Software Engineer L3

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.

As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

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See yourself at Twilio

Join the team as Twilio’s next Software Engineer, Email Platform (L3)

About the job

This position is a critical engineering role within Twilio SendGrid, requiring a hands-on engineer capable of developing, deploying, and managing highly available, massive-scale distributed systems.

Our systems regularly process more than 12 billion emails during peak events like Black Friday, and our throughput requirements continue to scale rapidly. As an L3 engineer, you will act as a key driver of execution within our core services.

You will be heavily involved in modernizing our backend systems, optimizing our extensive Go-based microservices, and contributing to the design and reliability of our dual-cloud infrastructure span across Amazon Web Services (AWS) and Microsoft Azure.

Responsibilities

In this role, you’ll

WEAR THE CUSTOMER’S SHOES: Architect and ship reliable, high-velocity features that handle critical traffic with low end-to-end latency. Partner closely with product management and technical leadership to break down complex system requirements into manageable, iterative milestones.

BE AN OWNER (CODE QUALITY): Drive rigorous code reviews and push for maintainable patterns in our Go codebase, ensuring high testing standards (unit, integration, and component testing) are executed across the team.