About the Role
We’re looking for a Sr Staff Engineer, Quote-to-Cash (QTC) to design, optimize, and scale our end-to-end Q2C architecture across Salesforce CPQ, Malbek CLM, and NetSuite ERP.
You will be the functional and technical bridge between Sales, Legal, Finance, and IT, owning the design of a touchless transaction flow — from quote and contract creation to billing, revenue recognition, and cash application.
This role requires deep expertise in Salesforce CPQ, a strong understanding of NetSuite financial processes & Provisioning automations and proven experience integrating CLM systems to create an automated, compliant, and auditable QTC experience.
Key Responsibilities
Solution Architecture & Process Design
- Own the end-to-end Quote-to-Cash architecture & development spanning Salesforce CPQ, CLM, and NetSuite ERP
- Design and implement a touchless transaction processing model, minimizing manual steps across quoting, contracting, billing, and revenue recognition
- Collaborate with Product managers and business stakeholders to gather requirements and translate them into scalable system solutions that balance automation, control, and compliance
- Work closely with the engineering teams to design, implement and operationalize the Q2C Solutions
Business Systems
- Lead system design for Salesforce CPQ, including product catalog architecture, pricing and discount rules, quote templates, and approval workflows
- Optimize quote-to-order conversion ensuring accurate data flow into downstream billing and ERP systems
- Implement governance on pricing, discounting, and quote approval thresholds to maintain margin and compliance integrity
- Partnering with Quoting & RevOps s to streamline quote generation, renewals, and amendment flows
- Improve deal velocity by streamlining approvals, leveraging A in Salesforce CPQ
- Integrate CLM (e.g., Ironclad, Conga, or DocuSign CLM) with Salesforce to automate quote-to-contract and contract-to-order workflows
- Define metadata, clause libraries, and approval paths that enable self-service contract generation and touchless handoffs
- Ensure contract terms and deal attributes are accurately synchronized with Salesforce CPQ for accurate billing and revenue recognition downstream
- Design and govern integrations between Salesforce and NetSuite for order management, invoicing, and revenue recognition
- Define mappings between CPQ orders and NetSuite Sales Orders to support automated billing and journal entries
- Ensure strong data integrity, reconciliation processes, and audit readiness across CRM and ERP
- Design and oversee integrations using iPass tools such as Celigo, Workato, Boomi, or MuleSoft to ensure reliable and auditable data exchange across systems
- Implement event-based or API-driven integration patterns to s