Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.
This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. Were all in on this mission. If you are too, lets talk.
The Lead Specialist, People Operations Opportunity
We are seeking a seasoned and strategic Lead Specialist to drive operational excellence within our HR shared services organization. As a P4-level individual contributor, you will play a pivotal role in scaling and transforming People Operations through process optimization, shared services leadership, and technology enablement.
You will own end-to-end People Operations processes across the employee lifecycle, applying Lean, Six Sigma, and service design principles to standardize, centralize, and optimize work.
Youll lead the design and evolution of a tiered shared services model (Tier 1 & Tier 2), driving measurable improvements in efficiency, SLA adherence, and employee experience.
This role requires strong fluency in AI, automation, and Lean methodologies , with a focus on identifying and implementing AI-driven solutions to reduce manual processes, improve data accuracy, and enable self-service capabilities at scale.
What Youll Own
Process Optimization & Shared Services Leadership: Partner with People COEs (Total Rewards, Talent, L&D), People Partners, and Business Leaders to translate business needs into scalable operational solutions.