MongoDB Engagement Managers are quota-carrying Professional Services Sales roles. Engagement managers utilize customer-facing sales, technical, consulting, and commercial experience to scope, negotiate and close Professional Services opportunities to accelerate and de-risk the adoption of MongoDB by our customers.
As an Engagement Manager, you will be a key leader within the PS team and work cross-functionally with the Sales, Professional Services, and Customer Success organizations to drive professional services sales.
Here are a few informative blogs about the Engagement Management role:
https://www.mongodb.com/blog/post/engagement-management-mongodb-meet-lalitesh-pal
https://www.mongodb.com/blog/post/how-engagement-managers-help-customers-succeed
This role will be based remotely in Paris, France.
What you’ll do at MongoDB
- Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
- Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work
- Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
- Have a solid sense of ownership, driving all deals or technical scopings from inception to closure
- Manage the Professional Services pipeline for bookings and revenue forecasts for your region
- Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
- Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
- Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
- Proactively seek opportunities to support and mentor other team members and share best practices
- Have situational awareness and react appropriately in group settings
An Ideal candidate will have
- A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
- A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
- Experience as an architect, consultant, project manager, or Professional Services manager
- Exper