Modern work does not fit neatly inside one company, one team, or one annual seat model. Teams work with contractors, clients, agencies, freelancers, subsidiaries, and partners; people often need to participate in multiple teams or products; and admins need confidence that join, removal, access, and billing changes will not create risk.
Today, structural gaps in identity, licensing, and UX prevent Teams from expanding in those real-world scenarios. Access uncertainty and high-stakes join or removal flows create admin anxiety, slow collaboration, and directly block team growth.
You’ll lead a broad portfolio that includes multi-team identity as the primary focus, along with adjacent growth and monetization surfaces such as password-sharing conversion and monthly licenses.
The work has deep technical foundations—authentication, account models, permissions, RBAC, multi-tenancy, session state, billing, and data integrity all matter—but this is not a platform-only role.
The product succeeds when those foundations disappear into clear, trustworthy Core user experiences: joining a team feels additive instead of risky, switching between teams feels natural, admins understand who has access and why, and flexible licensing maps to how teams actually work.
This is a Staff-level role for a PM who can translate technical complexity into intuitive customer-facing product flows. You’ll need to hold a system-level view across identity, auth, account switching, sharing, billing, lifecycle messaging, experimentation, analytics, and support readiness while still going deep on the customer and admin experiences that make the system understandable.
You’ll have direct exposure to senior leadership and will be expected to frame strategy, tradeoffs, sequencing, and risks clearly across multiple executive audiences.