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Director, Strategic Delivery

Okta
Bellevue, Washington; Chicago, Illinois; Massachusetts; New York, New York; San Francisco, California; Washington, DC
Jun 12, 2026
Salary not listed

Job Description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organizations maximize their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long-term success of our customers. Join our team! We’re building a world where Identity belongs to you.

Role Summary

Okta is seeking a highly strategic, hands-on, and methodical Director, Strategic Delivery to join our Professional Services team. This is a high-impact, premium Individual Contributor (IC) role designed for an enterprise delivery champion who thrives on driving complex, multi-stakeholder outcomes through influence, structured governance, and process design.

In this role, you will not be limited to a single account; instead, you will oversee a strategic portfolio of high-value, complex customer implementations delivered alongside our primary Global System Integrator (GSI) partners.

Beyond high-level project governance, you will serve as the architect of our GSI delivery model. You will be directly responsible for designing, testing, and codifying the end-to-end sales-to-delivery methodologies, playbooks, and processes. Critically, you will play an active role in supporting the sales cycle for strategic deals, representing Okta on Joint Steering Committees (SteerCos), and building an enablement engine that equips our existing regional services, partner success, and delivery teams to scale these engagements seamlessly.

Key Responsibilities

Strategic Sales Support & Deal Structuring

    • Pre-Sales Partnership: Partner closely with Sales, Services Sales, and GSI leads early in the sales cycle for high-value strategic deals to define clean delivery boundaries, joint investment parameters, and optimal SOW alignment.
    • SOW and Contract Design: Lead the structural review and delivery validation of complex Statement of Works (SOWs) and Change Orders (both customer-facing and delivery partner-facing), ensuring clear divisions of responsibility.
    • Capacity Forecasting: Monitor upcoming strategic pipeline deals to help services and partner alliances teams forecast
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