QA Manager, Enterprise Technology and AI

An overview of this role

The Enterprise Technology QA Manager is responsible for defining and leading the quality engineering strategy for GitLab’s business applications ecosystem, with strong emphasis on functional testing, automation testing, and AI-driven QA practices. This role partners across Enterprise Applications, PMO, AI & Automation team, and business stakeholders to improve release quality, reduce change risk, and increase confidence across systems that run critical business processes.

This leader owns QA strategy across core enterprise platforms such as Salesforce, Zuora and related integrations, ensuring scalable coverage across lead-to-cash and quote-to-cash workflows. The role is expected to build reusable automation, strengthen functional validation, establish measurable quality standards, and operationalize AI to improve testing efficiency.

What you'll do

• Define and lead the QA strategy for Business Applications, with accountability for functional quality, automation quality, release confidence, and defect prevention across the application portfolio.
• Build and scale a quality engineering practice that supports enterprise platforms such as Salesforce, Zuora and related systems and integrations that power core business operations.
• Establish strong functional testing practices for end-to-end business processes, including configuration validation, workflow t