Community Liaison Marketing & Business Development Medical Group Renton WA

HarmonyCares operates one of the nation’s largest home-based primary care practices and maintains affiliated companies delivering medical group, home health, and hospice services. The Community Liaison Marketing & Business Development role is based in Renton, Washington, and focuses on local market outreach to referral partners and eligible patients for enrollment in coordinated in-home care programs. The position involves both in-person and virtual engagement within an assigned territory and supports patient transitions from area facilities.

Responsibilities

• Conduct market analysis of the competitive landscape to position HarmonyCares services to external referral partners
• Educate community partners on the company’s mission and service offerings for high-quality personalized healthcare delivered in the home
• Meet or exceed targets for in-person and virtual meetings with key decision makers
• Explain eligibility criteria, enrollment processes, and program benefits to patients, caregivers, and legal representatives
• Facilitate voluntary alignment with accountable care organizations or other CMS alternative payment models and collect required forms
• Document outreach activities, scheduled meetings, and performance metrics in the CRM system against regional budget targets
• Schedule and conduct face-to-face or telephone discussions with patients and caregivers regarding program eligibility
• Answer inbound calls from patients, families, and facility staff concerning the company’s business units in the market
• Triage patient concerns related to care needs, scheduling, and billing to the appropriate internal department
• Oversee and record all outreach calls and external meetings
• Comply with all company policies, applicable laws, marketing regulations, HIPAA privacy and security requirements, and beneficiary notification rules
• Maintain regular communication with sales leaders and local business unit leadership
• Perform additional duties as assigned

Requirements

• Bachelor’s degree or four or more years of B2B sales experience
• Two or more years of healthcare industry sales or marketing experience
• Valid driver’s license and acceptable driving record
• Proficiency with Microsoft Office applications including Word, Excel, and Outlook
• Ability to travel throughout the assigned territory and attend required sales meetings

Benefits

• Health, dental, vision, disability, and life insurance
• 401(k) retirement plan with company match
• Tuition, professional license, and certification reimbursement
• Paid time off, holidays, and volunteer time
• Paid orientation and training