ON-CALL Receptionist

This on-call Receptionist position is with Belmont Village Senior Living at its newly constructed Aventura, Florida community scheduled to open in early 2026. The role serves as the first point of contact for residents, families, vendors, and guests at a senior living facility offering independent living, assisted living, and memory care programs. The position operates on an on-call basis within a multi-location operator that maintains 35 communities across the United States and Mexico City.

Responsibilities

• Greet residents, visitors, and staff in person and by telephone
• Route incoming calls on a multi-line telephone system
• Respond to inquiries and requests while maintaining confidentiality
• Record and distribute incoming packages
• Coordinate with other departments to support internal communication
• Oversee visitor sign-in through the kiosk system and follow emergency response procedures
• Assist the concierge with resident transportation scheduling, event RSVPs, and guest meal reservations
• Keep the reception area organized and presentable

Requirements

• High school diploma or equivalent
• Experience operating a multi-line phone system
• Proficiency with software applications required for administrative tasks
• Ability to communicate clearly in verbal and written English
• Administrative and organizational skills

Benefits

• Medical, dental, vision, mental health, and prescription coverage
• Paid Time Off
• 401(k) with employer match
• Short-term disability, long-term disability, and life insurance