Concierge

The Concierge position at Belmont Village Senior Living Corporate is based in Fort Lauderdale, Florida. This role operates on a schedule of Sunday, Monday, and Tuesday from 9AM to 7:30PM within a luxury senior living community. The position serves as the first point of contact for residents, families, vendors, and guests.

Responsibilities

• Greet residents, visitors, and staff upon arrival
• Route incoming calls on a multi-line system
• Respond to inquiries and requests while maintaining confidentiality
• Track incoming packages and coordinate their delivery
• Coordinate with internal departments on communication needs
• Oversee visitor sign-in through the kiosk system and follow emergency response procedures
• Arrange resident transportation, outings, event reservations, and guest meal bookings, including event setup support
• Enter maintenance work orders into the electronic tracking system
• Keep the reception area organized and presentable

Requirements

• High School diploma or equivalent
• Experience operating a multi-line phone system
• Proficiency with MS Office applications
• Ability to communicate clearly in English, both verbally and in writing
• Administrative and organizational skills

Benefits

• Medical, dental, vision, mental health, and prescription coverage
• Paid Time Off
• 401(k) with employer match
• Short-term disability, long-term disability, and life insurance
• Career growth and training programs
• BV Cares employee support program
• Retail and brand discounts
• Unlimited continuing education courses at no cost
• Employee milestone and achievement recognition
• Referral bonus opportunities