Concierge

This is a part-time Concierge role at Belmont Village Senior Living, a luxury senior living community located in Carol Stream, Illinois. The position serves as the first point of contact for residents, family members, vendors, and guests, with shifts that vary and include weekends as needed. The role supports front desk operations, administrative tasks, and community access monitoring in a senior living setting.

Responsibilities

• Greet residents, visitors, and staff upon arrival
• Handle and route incoming calls using a multi-line phone system
• Respond to inquiries and requests while maintaining confidentiality
• Track incoming packages and coordinate their delivery
• Coordinate with other departments to support internal communications
• Oversee visitor sign-in through the kiosk system and follow emergency response procedures
• Arrange resident transportation, outings, event reservations, and guest meals, including event setup assistance
• Enter maintenance work orders into the electronic tracking system
• Keep the front desk area organized and presentable

Requirements

• High school diploma or equivalent
• Experience operating a multi-line phone system
• Proficiency with Microsoft Office applications
• Ability to communicate clearly in verbal and written English

Benefits

• Access to career growth and training programs
• Employee support program for severe hardships
• Retail and brand discounts
• Complimentary continuing education courses
• Employee milestone recognition
• Referral bonus opportunities
• Medical, dental, vision, mental health, and prescription coverage for full-time employees
• Paid time off, 401(k) with employer match, short-term and long-term disability, and life insurance for full-time employees