Part-Time Concierge

This is a part-time Concierge position at Belmont Village Senior Living, a luxury senior living community in Suwanee, Georgia. The schedule is one weekday plus every other weekend. The role serves as the first point of contact for residents, visitors, vendors, and staff in a fast-paced senior living environment.

Responsibilities

• Greet residents, visitors, and staff at the front desk
• Route incoming calls on a multi-line phone system
• Handle inquiries and requests while maintaining confidentiality
• Track and distribute incoming packages
• Coordinate with departments on daily operations and communications
• Oversee visitor sign-in at the kiosk and follow emergency response protocols
• Arrange resident transportation, trips, event reservations, and meal bookings, including light event setup
• Enter maintenance work orders into the electronic system
• Keep the reception area organized and presentable

Requirements

• High school diploma or equivalent
• Experience operating a multi-line phone system
• Proficiency with Microsoft Office applications
• Ability to communicate clearly in spoken and written English
• Administrative and organizational skills

Benefits

• Access to career growth and training programs
• BV Cares employee support program for unexpected hardships
• Retail and brand discounts
• Unlimited continuing education courses at no cost
• Employee milestone and achievement recognition
• Referral bonus opportunities