Concierge Weekends

The Concierge Weekend role at Belmont Village Senior Living in San Jose, California, covers Saturday and Sunday shifts from 2:30pm to 8:00pm. The position serves as the first point of contact for residents, family members, vendors, and guests at a senior living community. Duties center on phone management, visitor coordination, and administrative support within a physically active environment.

Responsibilities

• Greet residents, visitors, and staff upon arrival
• Handle and route incoming calls on a multi-line phone system
• Respond to inquiries and requests while maintaining confidentiality
• Track incoming packages and arrange their distribution
• Coordinate with departments to support internal communication
• Oversee kiosk sign-in procedures for community access and follow emergency protocols
• Arrange resident transportation, trips, event reservations, and guest meal bookings
• Enter maintenance work orders into an electronic system
• Keep the workspace organized and presentable

Requirements

• High School diploma or equivalent
• Experience operating a multi-line phone system with professional etiquette
• Proficiency in MS Office applications for job tasks
• Ability to communicate clearly in verbal and written English
• Administrative and organizational skills demonstrated through prior work

Benefits

• Career growth and training programs
• BV Cares employee support program for severe hardships
• Retail and brand discounts
• Unlimited continuing education courses at no cost
• Employee milestone and achievement recognition
• Referral bonus opportunities
• Medical, dental, vision, mental health, and prescription coverage for full-time employees
• Paid Time Off
• 401(k) with employer match
• Short-term disability, long-term disability, and life insurance