Concierge

This part-time Concierge role is based at a Belmont Village Senior Living community in San Diego, California. The position serves as the first point of contact for residents, family members, vendors, and guests within a senior living environment. Scheduled shifts are Sunday 6:30am-3:00pm and Monday 2:30pm-10:00pm.

Responsibilities

• Welcome residents, visitors, and staff at the front desk area
• Route incoming calls on a multi-line phone system
• Handle resident and visitor questions and requests while maintaining confidentiality
• Track incoming packages and arrange their delivery to recipients
• Coordinate with other departments to support smooth daily operations
• Oversee visitor sign-in through the kiosk system and follow established emergency response procedures
• Arrange resident transportation, outings, event reservations, and meal requests while assisting with event setup
• Enter maintenance requests into the electronic work order system
• Keep the reception area organized and presentable

Requirements

• High School diploma or equivalent
• Experience operating a multi-line phone system
• Proficiency with MS Office applications for administrative tasks
• Ability to communicate clearly in verbal and written English

Benefits

• Career growth and training programs
• BV Cares employee support program for severe hardships
• Retail and brand discounts
• Unlimited continuing education courses at no cost
• Employee milestone recognition events
• Referral bonus opportunities
• Medical, dental, vision, mental health, and prescription coverage for full-time employees
• Paid Time Off and 401(k) with employer match for full-time employees
• Short-term disability, long-term disability, and life insurance for full-time employees