Sr. Global Events Manager, Event Technology and Registration Operations

See yourself at Twilio

Join the team as Twilio’s next Sr. Global Events Manager, Event Technology and Registration Operations.

About the job

This position is needed to own the technical and operational infrastructure that powers our global events portfolio.

You will create the operating model for how event technology, registration, data, reporting, and digital attendee experiences work across Twilio events. This role blends strategy with hands-on execution to build frameworks, templates, and support models that allow cross-functional teams to deliver consistent, high-quality event experiences at scale.

Responsibilities

In this role, you’ll:

• Own
• The event technology strategy, standards, and governance model across Twilio Global Events, serving as the center of excellence for event platforms, registration operations, attendee data, mobile app experiences, surveys, and onsite technology.
• Own the strategy, configuration, QA, and launch process for event mobile app experiences, surveys, attendee engagement tools, lead retrieval, badging, onsite registration hardware, and onsite technology readiness.
• Event data flows from registration through Salesforce and Tableau, including field mapping, naming conventions, data QA, campaign tracking, reporting requirements, issue resolution, and post-event closeout.
• Design registration strategies, including registration flows, form logic, attendee types, approval workflows, dat