Senior Manager, Field Operations

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

The Homes Supply team is responsible for growing Airbnb’s supply base and ensuring we maintain a diverse, high-quality portfolio of home listings that meet guest expectations for value, variety, and experience. The team also supports hosts globally by enabling efficient planning and execution of growth strategies that align with Airbnb’s mission and resonate with local communities.

The Difference You Will Make:

In this role, you’ll shape the growth and performance of Airbnb’s Homes business across Mexico, Central America and the Caribbean (MexicoCCA). Leading a team of Market Managers, you’ll drive strategies that expand high-quality supply, strengthen host success across every segment, and enhance the guest experience. You’ll work hand-in-hand with the Country Manager, your key client, to execute country strategic plans, translating vision into measurable results. Through close collaboration with cross-functional partners, you’ll ensure Airbnb continues to deliver exceptional value to both guests and hosts in every market.

A Typical Day:

• Lead and inspire a team of Market Managers and Market Associates to grow Airbnb’s Homes supply across MexicoCCA, expanding partnerships with hosts of all types and driving exceptional business and guest outcomes.
• Partner closely with the Country Manager to execute country strategic plans, ensuring alignment between local market execution and national business priorities.
• Design and lead territory-level strategies for acquisition, optimization, and host quality, directing teams to tailor their approach based on market maturity and host segmentation.
• Experiment boldly to unlock new sources of supply - measure results, refine quickly, and turn proven strategies into playbooks that fuel Airbnb’s growth across MexicoCCA and beyond.
• Collaborate cross-functionally with Supply Leadership, Marketing, RevOps, Policy, and Product to launch initiatives that improve host performance and accelerate supply growth.
• Monitor and own business performance, ensuring markets meet revenue, supply, and quality KPIs while delivering sustainable results that support Airbnb’s broader goals.
• Identify market trends and opportunities, providing solutions t