Product Manager, Risk Tech - Claims

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company’s vision for reinventing transportation.

As the Product Manager for Risk Tech - Claims, you’ll be thinking about our overall Claims experience. You will be assessing and creating the products around how to report an accident, how to update our internal records, work with external insurance partners and get the driver back on the road. Given Insurance is Lyft’s largest variable cost, we are looking for someone who can think about a multi billion P&L and influence leadership. Finally, Lyft is partnering with industry leading Insurance carriers and technology providers, and the Product Manager is expected to drive meaningful strategic conversations that would shape the long term structure of our Insurance program.

Responsibilities:

• Lead the long-term vision, strategy, and product execution for the end to end claims process.
• Integrate the latest ML, AI, and LLM tools into the overall process utilizing our large claims and telematics datasets to drive improvements for both accuracy and speed.
• Focus on enabling key use cases, driving impact and balancing technical considerations.
• Translate customer and internal-user needs into clear, well-defined functional and technical requirements backed by data analysis and deep understanding of the risk tech landscape.
• Execute on the roadmap with proper OKRs and project tracking.
• Communicate roadmaps, priorities and decisions across a wide spectrum of audiences from partner teams to executive levels.
• Ensure that key leadership & stakeholders are aligned on proper priorities, opportunities and progress on key initiatives.

Experience:

• Minimum of 4 years of product management or relevant product experience.
• Have a data driven mindset and are comfortable working with large data sets and technical internal tools.
• Detail oriented with superior organizational skills -- balancing multiple projects, deadlines, and requests should be second nature to you.
• History of effectively working cross functionally and bridging gaps with multiple teams.
• Be able to define and analyze metrics that inform the success of products.
• Strong communication skills and intuition for communication strategy at every level -- within teams, within the company, to users, to press, and other audiences.
• Experience leading post-launch optimizations including developing t