Forward Deployed Engineer (SF)

Doppel is building an AI-native platform to detect and dismantle social engineering attacks, phishing, impersonation, and fraud across digital channels. As a Forward Deployed Engineer, you'll work directly with enterprise customers to build integrations, automations, and customer-facing solutions that address real security challenges while becoming core platform capabilities.

About the Role

You'll combine strong software engineering with customer empathy and product intuition, operating independently in a startup environment. This role bridges technical execution and customer success—you'll own multiple customer projects simultaneously, translate their requirements into scalable solutions, and coordinate across engineering, product, and customer-facing teams.

Responsibilities

• Build customer-facing applications, workflows, and product capabilities that solve enterprise security problems
• Develop AI-powered automations and integrations for customers and internal teams
• Prototype and ship end-to-end solutions that can evolve into core product functionality
• Partner directly with enterprise customers to understand requirements and drive successful deployments
• Build and maintain integrations with APIs, webhooks, identity providers, SIEM/SOAR platforms, and other enterprise systems
• Troubleshoot authentication and enterprise integration issues (OAuth, SAML, SCIM, etc.)
• Own multiple customer projects simultaneously, coordinating across engineering, product, and customer-facing teams
• Translate customer feedback into scalable product improvements
• Build internal tooling that accelerates onboarding, deployment, and operational workflows
• Create and maintain documentation, dashboards, and best practices for customer deployments and integrations

Requirements

• Strong software engineering background with experience building production applications (Python preferred)
• Familiarity with AI application development, LLM APIs, or workflow automation
• Comfortable working directly with enterprise customers to solve technical problems
• Strong understanding of enterprise authentication and integrations (OAuth, SAML, SCIM, webhooks, REST APIs)
• Proven ability to manage multiple projects and stakeholders simultaneously
• Excellent communication and organizational skills, with the ability to bridge technical and non-technical teams
• Product-minded, highly autonomous, and comfortable in a fast-paced startup environment

Benefits

• Mission-driven culture with low ego and high ownership
• Free lunch and dinner in the office
• Flexible PTO
• Quarterly team offsites

Location: San Francisco