Forward Deployed Engineer (Remote)

Doppel is building an AI-native social engineering defense platform that scans billions of entities daily to detect and dismantle phishing, impersonation, fraud, and digital threats at scale. We're looking for a Forward Deployed Engineer to work directly with enterprise customers, building integrations, automations, and product capabilities that solve real security problems. This is a US-based remote role where you'll own customer projects end-to-end while translating feedback into scalable platform improvements.

About the Role

As a Forward Deployed Engineer, you'll be the bridge between our customers and our product team. You'll work directly with enterprise clients to understand their requirements, design solutions, and drive successful deployments of our social engineering defense platform. You'll combine strong software engineering with customer empathy and product intuition, executing independently in a fast-paced startup environment.

Responsibilities

• Build customer-facing applications, workflows, and product capabilities that address enterprise security challenges
• Develop AI-powered automations and integrations for customers and internal teams
• Design and ship end-to-end solutions that can evolve into core platform functionality
• Partner directly with enterprise customers to understand requirements and ensure successful deployments
• Build and maintain integrations with APIs, webhooks, identity providers, SIEM/SOAR platforms, and other enterprise systems
• Troubleshoot authentication and enterprise integration issues (OAuth, SAML, SCIM, etc.)
• Own multiple customer projects simultaneously, coordinating across engineering, product, and customer-facing teams
• Translate customer feedback into scalable product improvements
• Build internal tooling that accelerates onboarding, deployment, and operational workflows
• Create and maintain documentation, dashboards, and best practices for customer deployments and integrations

Requirements

• Strong software engineering background with experience building production applications; Python preferred
• Familiarity with AI application development, LLM APIs, or workflow automation
• Comfortable working directly with enterprise and non-technical customers to solve technical problems
• Strong understanding of enterprise authentication and integrations (OAuth, SAML, SCIM, webhooks, REST APIs)
• Proven ability to manage multiple projects and stakeholders simultaneously
• Excellent communication and organizational skills, with the ability to bridge technical and non-technical teams
• Product-minded, highly autonomous, and comfortable working in a fast-paced startup environment

Benefits

• Mission-driven culture with low ego, high ownership, and deep customer focus
• Free lunch and dinner in the office
• Flexible PTO
• Quarterly team offsites