In-Basket Registered Nurse – Neurosurgery - MUSCP

Job Description

Summary The Registered Nurse, Phone Triage for Neurosurgery, reports to the RN Manager Under general supervision, the RN Phone Triage Nurse provides individualized, goal directed patient care to families and patients at the competent level utilizing the principles and practices of the nursing process; delivers safe and effective care and interacts with other members of the health care team to achieve desired results and outcomes.

Functions

as a cohesive member of the team, facilitating patient care and treatment through telephone and electronic encounters The duties include but are not limited to: respond to callers health information inquires (via telephone and internet) and facilitate referrals; provide verbal/printed health information; provide nursing triage for all ages of patients using established guidelines and direct callers to the most appropriate level of care

Demonstrates excellent customer service skills and behaviors Entity Carolina Family Care, Inc. (CFC) Worker Type Employee Worker Sub-Type​ Regular Cost Center CC004079 CFC COMM PM&R Mt

Pleasant Community PM&R CC Pay Rate Type Hourly Pay Grade Health-27 Scheduled Weekly Hours 40 Work Shift Job Description Provides phone triage and response within scope of practice

Provides patient instruction that results in increased understanding and improved outcomes during phone triage Responsible for development of personal, professional and leadership skills that enhance overall unit operations and efficiency

Utilizes the nursing process to facilitate phone triage activities Additional Job Description Required Minimum Training and Education : Associates Degree A minimum of three (3) years of work experience as a Registered Nurse

Preferred Training and Education: Bachelor of Science in Nursing EMR and phone triage experience, or Neurosurgery experience Required Licensure, Certifications, Registrations : Licensure as a Registered Nurse by the South Carolina Board of Nursing or a compact state

Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification.

Physical Requirements

Continuous requirements are to perform job functions while standing, walking and sitting.

• Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions.
• Ability to be qualified physically for respirator use, initially and as required. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift, lower, push and pull and/or carry objects weighing 50 lbs (/-) unassisted, exert up to 50 lbs of force, lift from 36” to overhead 25 lbs. Infrequently work in dusty areas and confined/cramped spaces. Preferred Knowledge, Skills and Abilities: Considerable knowledge of complex medical terminology and advanced disease processes. Considerable knowledge of the cost factors in delivering patient care.
• Ability to instruct and direct paraprofessional nursing personnel.
• Ability to establish and maintain satisfactory working relationships with other employees and service areas.
• Ability to appropriately respond to emergency situations. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees