Operations Manager - Care Management - RN

Employment Status: Full time Shift: Day (United States of America) Facility: 1906 Belleview Ave SE - Roanoke Requisition Number: R157976 Operations Manager - Care Management - RN (Open)

 How You’ll Help Transform Healthcare: You're an accomplished nurse and a talented leader

Step up and join the extraordinary nurses providing extraordinary care at Carilion Clinic, a Joint Commission-accredited network that includes seven hospitals, two of which are Magnet ®-designated; multi-specialty physician practices; and affiliations with prestigious academic medical institutions

The nursing operations manager has accountability and responsibility for a direct care nursing unit/area providing a link between daily operations and achievement of organizational goals

The nursing operations manager creates a safe, healthy environments that supports the work of the health care team and contributes to patient and employee engagement

Provides day-to-day leadership for successful implementation and execution of goals, action plans, and objectives for the department.

Responsibilities

include daily throughput of unit, patient experience rounding, employee rounding for engagement, quality monitoring of unit, planning of budget and managing expenses.

 The nursing operations manager Oversees day to day operations, goals and objectives

Organizes and manages department functions and resources collaboratively for optimal performance Coordinates resources to provide adequate staffing for department

Establishes day-to-day priorities and directs staff task assignments Facilitates teams in problem solving processes Communicates, organizes, prioritizes, leads, facilitates, coaches and problem solves with reporting staff to ensure that goals and objectives are met

Provides real time staff feedback and service recovery Partners with other department leaders to carry out new health care services and performance improvement initiatives

May provide direct patient care or assist in overall care of patients Monitors budget and expenses day to day and engages in cost containment ideas Creates a safe, comfortable and therapeutic environment for patients and families in accordance with standards and which is respectful of patient rights

Completes daily leadership rounding with a focus on quality and patient experience Participates in the hiring and onboarding of new staff Manages and maintains unit schedule with a focus on appropriate staffing mix to meet unit needs

Facilitates and coordinates daily interdisciplinary rounds to ensure efficient unit throughput Collaborates with medical staff to ensure effective and quality patient care Escalates concerns to leadership as appropriate. 

 What We Require:

Education

Graduate of school of professional nursing BSN Required For Non-Magnet Facilities - BSN is required within 18 months of hire/transfer Experience: Minimum 2 years in a clinical nursing role

Licensure, certification, and/or registration: Currently licensed as Registered Nurse in the Commonwealth of Virginia Life Support: AHA BLS-HCP required May be required to obtain/maintain BLS, ACLS, PALS, NRP based on specific work unit

In Psychiatry and Behavioral Health, de-escalation training must be successfully completed within four months of hire and then maintained going forward Other Minimum Qualifications: Demonstrates excellent problem-solving, interpersonal, communication, team leadership, priority setting and work competency skills

In Psychiatry and Behavioral Health, must possess ability to appropriately handle/restrain patients who may be disruptive and/or physically violent. 

 Compensation Range: $89,232.00 - $142,771.20 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience

The compensation range does not include benefits or pension plan. 

 Recruiter: DANA JOHNSON Recruiter Email: dejohnson@carilionclinic.org For more information, contact the HR Service Center at 1-800-599-2537

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status

Carilion is a Drug-Free Workplace For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies 

 Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive

That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away

When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself Below are benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Personify Health Discounts on childcare Continued education and training