Senior Global Operations Specialist

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

About the Role

We are seeking a highly analytical and execution-oriented Logistics Specialist to join our global supply chain team based in Taiwan. In this role, you will be the operational linchpin for freight management across the Asia-Pacific (APAC) region while supporting critical global trade compliance, financial workflows, and inventory optimization efforts.

The ideal candidate possesses a deep understanding of international shipping mechanisms, multi-regional 3PL coordination, and trade regulations. You will serve as the primary operational interface for freight forwarders and internal cross-functional partners, ensuring seamless regional shipment execution, proactive problem-solving, and efficient inventory allocation across global trial pools and warehouse nodes.

What You'll Do

1. Regional Freight & Carrier Management (APAC)

• Oversee day-to-day operations and performance of Freight Forwarders (FF) across the APAC region, serving as the main escalation point for service issues.
• Coordinate regional shipments by resolving carrier inquiries regarding Incoterms, documentation requirements, and customs clearances to eliminate transit delays.
• Support the execution and data validation for Quarterly Business Reviews (QBRs) with core carriers to drive accountability and continuous service improvement.
• Manage localized logistics requirements, including small parcel fulfillment and domestic distribution within Taiwan.

2. Freight Procurement & Financial Auditing

• Assist with global freight procurement activitie