Sales Operations Manager (Singapore)

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

We are seeking an experienced Sales Operations Manager to partner with our APAC Sales team across all subregions and segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions.

This role will be operating out of our Singapore hub on a hybrid basis.

What you'll do at Figma:

• Leverage AI tools to accelerate forecasting, reporting, and pipeline analysis—improving speed and accuracy of insights for leadership
• Champion AI adoption within the regional Sales team through best practices, workflows, and enablement
• Partner with sales leaders across APAC subregions, navigating diverse markets, cultures, and time zones
• Manage regional operating activities, including quota/crediting decisions and escalations, to deliver actionable insights for Sales and Finance
• Support forecasting meetings by presenting trends, risks, and opportunities to Sales Leadership
• Recommend org design, headcount, book of business carving, and quota decisions across the region
• Lead Regional MBR/QBR reviews, analyzing funnel trends and KPIs and driving follow-up actions
• Own performance dashboards, reports, and data-quality standards, keeping sales systems clean and trusted

We'd love to hear from you if you have:

• 7+ years of sales operations experience, ideally in a fast-growing environment, with deep SaaS knowledge
• Proven ability to use AI to improve the speed, accuracy, and scale of sales ops work
• Experience supporting sales teams across multiple markets/regions with strong cross-cultural, cross-timezone flexibility
• Strong analytical/technical skills, with proven expertise in Salesforce, BI tools, and building sophisticated spreadsheets, models, and exec presentations
• Collaborative style and excellent communication skills, able to translate analysis into clear insights and deliver succinct presentations to senior leadership

While it’s not required, it’s an added plus if you also have:

• Advanced analytics skills with expertise in BI visualization tools (specifically Sigma) and working SQL fluency
• Familiarity with contact and account data-enrichment pipelines and data-provider