Copywriting Lead

Affirm is seeking a senior Product Copywriter to develop and refine messaging across product and marketing channels—including email, push notifications, in-app messaging, and web. Based remotely in Canada, you'll join the Creative Content Team, a group of 10+ content designers embedded within the Product organization. The role centers on creating clear, user-focused copy that aligns product communications with business goals and regulatory requirements.

Responsibilities

• Write and refine content across product touchpoints including email, push notifications, in-app messaging, and web experiences, maintaining consistent voice and tone
• Collaborate with Product Managers, Product Marketing, Design, and Legal & Compliance teams to align messaging with user needs and business objectives
• Develop and maintain messaging frameworks, content templates, and writing standards to ensure scalable, consistent content across product and marketing functions
• Drive content strategies for campaigns from ideation through A/B testing to enhance user experience and support business goals
• Contribute to the evolution of Affirm's brand voice and tone across consumer and merchant digital touchpoints
• Analyze content performance metrics and iterate on messaging based on testing insights, user feedback, and performance data
• Partner with legal and compliance teams to ensure all content meets regulatory standards and internal guidelines
• Work with the Product Design team to integrate messaging seamlessly into product design and user experiences
• Advocate for content-first approaches to product decisions that elevate user experience and engagement

Requirements

• 4+ years of copywriting experience in product, marketing, or related roles

Benefits

• Remote position based in Canada