Senior Environmental Sustainability & ESG Manager

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day

As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join the team as Twilio’s next Senior Environmental Sustainability & ESG Manager.

About the job

This position is needed to implement, operate, and continuously improve the company’s existing environmental sustainability and ESG programs. This role ensures that our Environmental Sustainability and ESG priorities are executed with excellence, rigor, and cross-functional coordination within established strategic direction.

Responsibilities

In this role, you’ll lead

Strategy, Governance, and Leadership

Lead the development, maintenance, and long-term evolution of the company-wide environmental sustainability and ESG strategies by assessing business priorities, developing strategic recommendations and proposals for executive leadership consideration, and driving alignment with enterprise goals

Benchmark practices against peers to inform refinements, redefine strategy, or create new enterprise-level approaches Own the long-term oversight for Greenhouse Gas (GHG) target setting; design and execute implementation pathways to achieve targets, which could include internal behavior or process changes, market-based instruments (e.g., SAFc, VPPA), high-quality carbon offsets, supp