Senior Project Manager, Professional Services

MongoDB Professional Services serves as the delivery owner for complex customer initiatives, translating strategic goals into disciplined execution and measurable business outcomes across modernization, migration, cloud, data, and AI-related programs. The team drives delivery accountability across customers and internal stakeholders through strong governance, proactive risk management, and sustained alignment to customer priorities.

About the Role

MongoDB is looking for a Senior Project Manager to lead complex customer-facing Professional Services engagements and serve as the accountable delivery owner for customer requirements, execution, and business outcomes. The role translates customer objectives into a clear delivery strategy, aligns execution to expected outcomes, and drives alignment across scope, schedule, risk, dependencies, stakeholder actions, governance, and success measures.

The person acts as a consultative partner to the customer’s business. helping shape priorities, tradeoffs, and decisions while keeping delivery focused on value realization. They must bring strong services delivery leadership, executive communication skills, and the ability to operate effectively in technically complex environments with sound judgement.

The role partners closely with Consulting Engineers, Customer Success, Sales, and customer stakeholders to maintain momentum, align resources, and deliver measurable value. It also operates at both the engagement and broader account level, including leading regular quarterly business reviews and helping teams reassess priorities when needed.

This role will be based remotely in the United States.

What you will do:

• Lead complex Professional Services engagements from kickoff through closeout, maintaining continuity, accountability, and focus on value realization
• Own delivery accountability for customer requirements, execution, and business outcomes, keeping work aligned to customer priorities
• Drive alignment, planning, and execution using industry-standard delivery practices across scope, schedule, milestones, risks, dependencies, governance, and success measures
• Serve as the primary interface to the customer executive sponsor and own financial accountability for overall engagement health
• Shape and structure delivery and scope by clarifying objectives, guiding priorities and tradeoffs, and translating business goals into an executable delivery approach
• Partner closely with customer stakeholders and MongoDB account, services, and technical teams to build alignment, remove blockers, and sustain momentum
• Balance customer outcomes with business objectives, using sound judgment to manage risk, commercial awareness, resource efficiency, and overall engagement health
• Lead governance cadences, including executive reviews and quarterly business reviews, to reassess priorities and keep resources focu