Principal Product Manager, Enterprise Commerce Platform

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day

As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding Your career at Twilio is in your hands.

.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

.

See yourself at Twilio

Join the team as Twilio’s next Principal Product Manager

About the job

This position is needed to bridge complex, multi-year enterprise deal structures with seamless, institutional-grade product usage experiences You will empower global sales teams by architecting intuitive commercial frameworks and building secure infrastructure for large corporate clients to manage financial assets and usage across Twilio

We seek an entrepreneurial leader passionate about solving technical scaling challenges at the intersection of traditional enterprise systems and next-generation technology.

Responsibilities

In this role, you’ll

Product Strategy & Vision: Define and drive the multi-year product roadmap for the consumption based billing ecosystem, aligning with corporate treasury, finance and GTM teams

Own the long-term vision for building extensible capabilities that support complex, multi-year, sales-led agreements Governance & Security Infrastructure: Design robust, multi-user approval workflows, role-based privileges, and integrate institutional-grade security models API & Developer Experience: Champion the developer journey