Senior Manager, Benefits

As Marqeta's Senior Manager, Benefits, you will own the strategy, design, and operational excellence of our US and global benefits programs. You'll be the most senior benefits leader in the organization—setting the vision for how Marqeta invests in employee wellbeing, leading a lean benefits function, and partnering with People, Payroll, Finance, and Legal to deliver a high-impact program that scales with us. You'll balance strategic program ownership with hands-on execution, acting as a trusted advisor to leadership, a champion for employees, and a driver of innovation as we continue to grow.

This is a player-coach role: you'll shape where the program is going while staying close enough to the details to ensure flawless execution.

We work Flexible First. This role can be performed remotely within the United States or from our Oakland, CA office. We'd love for you to join us!

The Impact You'll Have

Benefits Strategy & Program Ownership

• Own the strategy, design, and roadmap for Marqeta's US and global benefits programs, ensuring they remain competitive, cost-effective, and aligned to our Total Rewards philosophy.
• Evaluate program performance and market trends, and recommend plan design changes, new offerings, and cost-management strategies to leadership.
• Define and track program metrics (cost, utilization, participation, employee satisfaction) and use data to inform decisions and demonstrate impact.
• Partner with Finance on benefits budgeting, forecasting, and cost modeling.
• Serve as the senior subject-matter expert and trusted advisor to People leadership and cross-functional stakeholders.

Team & Stakeholder Leadership

• Lead and develop the benefits function, mentoring team members and/or managing work delivered through brokers and vendors.
• Build strong cross-functional partnerships with People Partners, Payroll, Finance, Legal, and Talent teams to develop, implement, and communicate benefits policies and procedures.
• Represent benefits in leadership discussions, translating complex program and compliance topics into clear guidance and recommendations.
• Set standards for process excellence and continuously improve how the function operates as headcount and complexity grow.

Vendor & Financial Management

• Own vendor strategy and relationships end to end, including selection, RFPs, negotiations, contracts, and renewals.
• Manage broker and vendor performance against service level agreements (SLAs), and hold partners accountable to quality and service standards.
• Oversee weekly vendor file feeds/integrations and troubleshoot issues, ensuring data accuracy across systems.
• Own the processing, auditing, and reconciliation of benefits-related invoices