Senior Customer Engineer, SLED West (California or Arizona)

About Us

At Cloudflare, we are on a mission to help build a better Internet Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies

Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request

As a result, they see significant improvement in performance and a decrease in spam and other attacks Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools.

Our culture

is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up

If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: California or Arizona

*This is a work-from-home 100% remote role, but you should reside in one of the regions."

What you’ll do as a Senior Customer Engineer SLED About the Role

At Cloudflare , we are on a mission to help build a better Internet As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers

The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.

Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, this specialized role will focus heavily on our SLED (State, Local, and Education) and Local Government sectors

You will not hand off your customers once an initial agreement is reached Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire public sector customer journey.

Key Responsibilit