Marketing Operations Manager

We’re looking for a Marketing Automation Manager to join our Marketing Tech & Automation Team. This is an individual contributor role focused on designing and building the automation, orchestration, integration, and AI-driven workflows across MongoDB’s marketing technology ecosystem.

The ideal candidate will blend technical fluency with marketing automation expertise by connecting data, tools, and workflows to help marketers move faster, smarter, and with greater precision. You’ll work primarily with Workato, Claude, collaborating with the owners of platforms such as Marketo, Iterable, Splash, Intercom, Workfront, and Salesforce to optimize workflows and data processes within and across systems.

A strong understanding of marketing processes, Martech, Integration & APIs, AI and automation will help you succeed in this role.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Main Responsibilities:

• Design, build, and maintain AI driven automations and integrations across marketing technologies to streamline workflows and bring operational efficiencies
• Partner with multiple stakeholders including regional marketing teams, marketing operations and marketing analytics to identify automation opportunities and remove process friction
• Translate marketing and campaign needs into automated, scalable system solutions, using Workato and related tools
• Collaborate with cross-functional teams, including IT, Marketing, Marketing Analytics, Engineering, and our Marketing Ops to ensure data integrity and alignment
• Monitor, troubleshoot, and optimize existing integrations for reliability and performance
• Create and maintain documentation, including automation playbooks and best practices
• Act as a subject matter expert and consultant within Marketing on process design and automation strategy
• Support governance, compliance, and change management related to system workflows and integrations

Requirements:

• 5+ years of experience in marketing operations, marketing technology, or process automation roles
• Experience with Workato (or similar tools like Mulesoft) and its connectors specific to Marketo, Iterable, Salesforce, Hubspot or data warehouses
• Prior experience with AI orchestration frameworks, LLM-driven automation tools and MCPs
• Strong understanding of marketing automation platforms (e.g., Marketo, Iterable) and CRM systems (e.g., Salesforce)
• Comfort working with APIs, data mappings, and system schemas to build and maintain integrations
• Demonstrated ability to translate business problems into technical solutions that improve process efficiency
• Experience with AI or ML-driven tools in marketing workflows (e.g., enrichment, scoring, content automation)
• Proven experience applying structured testing metho