Senior Manager, Platform Management (Payments)

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe

Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

At Airbnb, we maintain and extend a world-class payments platform that is the engine of commerce and trust for our global community This platform currently supports 220 countries and over 65 currencies, connecting dozens of payment providers and processing billions of dollars annually

To enable and support growth of the marketplace, we continually innovate unique ways for guests to pay for stays and experiences that are memorable and in many cases life changing

Whether its providing accepting relevant forms of payments, breaking payments into more manageable parts, or combining payments for several individuals seeking to travel and share together, Airbnb strives to make paying trips as simple as possible, while protecting our guests and hosts with security and assurances we have their backs every step of the way.

The Difference You Will Make

Within the payment organization, the platform team comprises individuals that manage our products and experiences related to checkout, payment methods, risk, compliance, and hosts payouts

We are seeking a strong Senior Platform leader to manage all aspects of our guest payment capabilities and experiences This includes enabling new global and local payment methods, onboarding and validating methods with our processing partners, managing post transaction interactions such as refunds and transaction reporting, and finally creating and expanding our growing portfolio of installments and financing solutions to help pay for trips and trip related services

This role is a key leadership position within the platform product organization and will report into our Global Director of Payments Platform Product management.

A Typical Day

Deliver and evolve Guest Payments Platform Strategy & Roadmap: Lead the development and execution of the Payments platform strategy and roadmap for Guest Pay-ins, refunds, payment plans, methods and processi