Strategy & Operations Manager, Consumer Revenue

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

We're looking for a Manager to own pricing strategy, monetization, and revenue operations for Discord's Consumer Revenue business — spanning Nitro subscription pricing, Shop, Orbs, and Nitro rewards. You'll be the analytical backbone behind how Discord prices and packages its subscription and virtual goods businesses as they scale globally.

This is a high-impact role for someone who loves the mechanics of subscription growth and monetization: elasticity, willingness-to-pay, tiering, localization, virtual economy balance, and the trade-off between short-term revenue and long-term retention. You'll also spend a portion of your time supporting Nitro 3P partnership deal evaluation and deal desk operations, but pricing and monetization are at the core of the job.

What You'll Be Doing

• Optimize Nitro subscription pricing strategy, managing the semi-annual pricing cycle end-to-end: from elasticity and willingness-to-pay analysis to tier structure, packaging, and rollout.
• Analyze Orbs virtual currency and economy strategy, including assessing virtual goods and currency bundles, monitoring economy health, and structuring offer experiments.
• Lead global rate reviews, keeping Nitro and Orbs pricing aligned to local purchasing power and FX movement, and identifying/mitigating cross-region arbitrage risk.
• Build and maintain competitive pricing intelligence across subscription and virtual goods markets, translating competitor moves into positioning recommendations.
• Provide analytical support to Consumer Revenue leadership, building reporting and dashboards that surface pricing performance, subscriber trends, and monetization opportunities.
• Support Nitro 3P deal evaluation and deal desk operations — applying pricing rigor to partner deal structures, term sheet red lines, and approval frameworks.
• Document and codify pricing frameworks and monetization playbooks as the function matures.

What you should have

• 4+ years of experience in pricing, monetization, or subscription growth — ideally for a consumer subscription business, virtual goods/currency economy, or marketplace
• A strong quantitative toolkit: comfort with growth modeling, elasticity modeling, willingness-to-pay analysis, A/B testing, and building pricing models from scratch with imperfect da