Professional Services Engagement Manager

GitLab is the intelligent orchestration platform for DevSecOps GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation

More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact

GitLab is where careers accelerate, innovation flourishes, and every voice is valued Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems

Co-create the future with us as we build technology that transforms how the world develops software.

* Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As an Engagement Manager, Professional Services, you will help drive GitLabs growth by shaping services engagements that create strong partnerships and mutual success with our customers

You will scope outcome-oriented professional services engagements that turn complex DevSecOps and software delivery initiatives into clear, measurable business outcomes

Reporting to the Senior Manager, Engagement Management, you will work at the intersection of technical solutioning and commercial scoping, advancing opportunities within your assigned territory.

In this role

, you will conduct discovery, build tailored proposals, and partner with account teams to attach services to strategic deals. As you grow in the role, you will deepen your knowledge of GitLabs services offerings, strengthen your scoping and commercial skills, and build strong relationships with both internal stakeholders and customer teams. This is an opportunity to help customers move from plan to execution with services engagements designed for long-term success.

Conducting discovery and structuring outcome-oriented professional services engagements that align GitLab capabilities with customer business outcomes Partnering with account executives, solutions architects, and delivery stakeholders to turn DevSecOps and platform adoption initiatives into clear, actionable proposals and statements of work What you’ll do</str