Customer Marketing Manager

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly

Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most Tens of thousands of the worlds best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream

We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Marketing at Brex

Marketing tells the story of Brex to the world From acquisition to activation, we translate product value into business results Our team spans Revenue, Product, and Brand Marketing, and works closely with nearly every function at Brex

We move fast, experiment often, and think deeply about customer behavior If you want your creativity to drive growth and shape perception, this is the place.

What You’ll Do

Brex is looking for a strategic and creative Customer Marketing Manager to design scalable, efficient customer marketing programs that drive acquisition, retention, and expansion

You will identify and tell powerful customer stories that provide fuel for the Marketing and Sales teams You’ll build an efficient and effective customer reference program that helps Sales find references to close deals

And you’ll help ensure a high volume of high-performing case studies, customer videos, event panels, and more, as well as manage customer logo rights that help Brex show strong social proof in marketing.

Where youll work

This role will be based in our New York City office We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home

We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

Build and maintain a customer reference program with a robust roster of customer references who can support reference calls with prospects Identify strategic customer advocates and lead development of customer content, including case s